On Episode 5, expert Luvleen Sidhu shares advice on how to choose the most effective program management approach for your business, untangling the complexity of launching and sustaining an embedded finance business that lives up to its potential—long term.
Miguel Armaza heads to Fintech Nexus New York for a live conversation with Luvleen Sidhu, CEO & Founder of BM Technologies (NYSE American: BMTX) a US Banking-as-a-Service platform that provides access to multiple financial services. The company currently serves over two million account-holders and provides disbursement services at approximately 725 colleges and universities.
In this episode, they discuss:
Pivoting from a consumer (B2C) to a B2B business model
Building a Banking as a Service company and navigating a highly regulated environment
Pros and cons of going public through a SPAC in 2021 as a profitable company
Host Paddy Ramanathan sat down with Luvleen Sidhu (CEO at BMTX formerly BankMobile), Jamie Donahue (CTO of BMTX), and Ahon Sarkar (General Manager at Helix by Q2) to talk about all things BaaS, Embedded Finance and the recently announced partnership between BMTX and Helix.
Luvleen was recently Named Winner of Greater Philadelphia Ernst & Young (EY US) Entrepreneur Of The Year® 2022. She’s also one of, probably, the youngest public company CEOs (not just MicroCap) that I’ve interviewed. We discussed all of this, and: • What “Banking-as-a-Service (BaaS)” means and BMTX’s opportunity here • T-Mobile Partnership • Business strategy around BMTX’s announced merger with First Sound Bank expected to close in second half of 2022
For this Women of Color Rise episode, we talk with Indian American Luvleen Sidhu, Founder and CEO of BM Technologies. Luvleen checked all the success boxes – graduating from Harvard with her BS and Wharton with her MBA and working at an investment bank and a consulting firm. But instead of checking more and more boxes, Luvleen stopped and made a decision – she would pursue her dream to become an entrepreneur, which eventually led to her becoming the youngest woman to take a company public.
In Women of Color Rise, we talk about aligning with your North Star – your joy, passion, strengths, and values. And the best time to do this is now. Luvleen is a great example of this. She spotted a unique market opportunity and now leads her 300 person company with her values so that people feel cared for and have fun. Luvleen is also mindful of her energy, rekindling her chanting and journaling practice, setting intentions, and using a “flip it” mentality to see tough situations in a positive light.
Analiza and Luvleen discuss:
Growing up in a loving Indian American family, where she was instilled with work ethic and confidence (her father called her the “bestest”)
Getting into her dream school of Harvard
Making the calculated decision to become an entrepreneur after Harvard, Wharton, banking, and consulting
Spotting the opportunity to launch a financial technology company for a completely different banking experience
How Luvleen uses the “Flip It” method – take a negative view and flip it to a positive view
How Luvleen won a big client using the method – place your order and manifest what you want
Luvleen’s leadership – how she manages positive energy for herself, making sure people are clear on where the company is focused on winning, caring for her people
The surprises and bureaucratic operations of running a public company
How letting go of old definitions of what a good partner should be allowed Luvleen to find her perfect match
How Luvleen practices self-care through chanting and journaling
Luvleen was last on the show back in 2019 and returns to give an update on all things BMTX.
In this podcast you will learn: • The core business of BM Technologies today. • Why they decided to spin out from Customers Bank. • The thinking behind going public via SPAC. • What has changed now that BM Technologies is a public company. • Why they decided to acquire a community bank. • What attracted them to First Sound Bank in Seattle. • What they will do with the bank once the merger closes. • The difference in approaches for partnering versus acquiring a bank. • The highlights from their 2021 earnings report. • Details of the T-Mobile banking-as-a-service partnership. • Who banking-as-a-service for brands is best suited for. • How the branding works in these relationships. • How they are growing their direct-to-consumer student banking business. • The opportunity for retention of these consumers post-graduation. • Their plans for crypto. • The most exciting opportunity for BMTX going forward.
On the show, Luvleen discusses: • The opportunity for entrepreneurs in fintech. • How management consulting experience and an MBA from Wharton assisted her in becoming an entrepreneur. • Founding a fintech company at 28 and taking it public. • Key opportunities in the crypto space. And more!
BM Technologies (BMTX) is a digital, mobile-first FinTech that was born out of BankMobile and boasts ~2M accounts. BankMobile was originally founded by Luvleen Sidhu and developed at parent Customers Bank (CUBI), before ultimately separating and going public via SPAC Megalith Financial Acquisition in January 2021. BMTX recently announced a strategic merger with First Sound Bank and now has plans to become a FinTech bank.
Luvleen is part of a family of lifelong bankers. Father Jay is chairman of Customers Bancorp and brother Sam is the CEO of Customers Bank (we recently spoke to him on our podcast). Luvleen sat down with the Know Who Drives Return podcast to discuss BMTX’s future as a FinTech bank, digital banking, and rationale for acquiring a bank charter.